IT System Support Engineer

Miraj IT Solution offers comprehensive IT support to businesses, both onsite and remotely. We ensure your IT systems are seamlessly integrated and maintained, allowing you to focus on your core business activities. Our experienced system support engineers handle the installation and maintenance of computer hardware and software systems for a diverse range of clients in both the private and public sectors.

We provide the following services

Installation and configuration of computer hardware, software, networks, and applications

Continuous monitoring and maintenance of systems and networks

Responding to technical support calls from staff members or clients and providing effective resolutions

Diagnosing and troubleshooting system and network issues, software faults, and hardware complications

Supporting the rollout of new applications

Keeping detailed records of issues and their solutions for future reference

Provide comprehensive IT support across all areas, including field engineering

Manage Windows Server environments (2012–2019), including Active Directory, Group Policy, and RDP

Administer Hosted Exchange (2016–2019) systems

Perform network maintenance and implement solutions for DHCP, VLANs, and VPN

Design and deploy new networking solutions, including routers, switches, access points, and firewalls

Oversee client domains and DNS records and domain renewals

Monitor and manage email systems, including SPAM filtering (Linux CLI)

Our collaboration with events teams ensures reliable wireless and wired internet connections for event delegates. We continuously identify opportunities for business improvements and service enhancements while maintaining an up-to-date asset inventory and accurately logging all jobs and tickets.

For a monthly subscription, Miraj IT Solution takes care of all your IT system needs, so you can dedicate your time and energy to growing your business.